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PRIVACY STATEMENT HOTEL HAARHUIS B.V.

This privacy statement sets out the privacy policy of Hotel Haarhuis B.V. (Best Western Plus Hotel Haarhuis) and restaurant Perron5. The contents of this privacy statement encompass all forms of personal data processing at Hotel Haarhuis B.V. This privacy statement informs users of the website www.hotelhaarhuis.nl, www.perron5arnhem.nl, www.100jaarhaarhuis.nl of Hotel Haarhuis B.V. (hereinafter referred to as the website) about the way in which Hotel Haarhuis B.V. with the information automatically and/or actively provided by visitors of the website. All data is first and foremost processed in line with the Personal Data Protection Act.

The registration and processing of personal details

When using the services of Hotel Haarhuis B.V., when submitting a request for information, when subscribing to a newsletter, when taking part in a special offer, when using our digital services, or in any other contact with Hotel Haarhuis B.V., Hotel Haarhuis B.V. collects and registers the personal details provided. This only applies to personal details actively provided by the user himself. Hotel Haarhuis B.V. will use these personal details within the framework of its services (which includes the analysis, improvement and development thereof), the various agreements it may conclude in connection with these services and in order to be able to provide the user with information when the user has shown an interest in that. If the user grants his explicit consent for this, Hotel Haarhuis B.V. can use the personal details to keep the user informed of developments in the activities of Hotel Haarhuis B.V. by means of the newsletter of Hotel Haarhuis B.V. More information can be found under the header ‘newsletter’ in this privacy statement.

Use of the website

By using the website, certain anonymous data about the use of the page is automatically collected via the user’s IP address. This concerns data such as the IP address, the time of visiting the website, the duration of your visit, the browser used, and the sections of the website visited. The collected data collated is anonymous and cannot be used to establish the user’s identity. In addition, the collected data is only used internally in order to optimise the website.  

Newsletter

For the newsletter or the loyalty program, Hotel haarhuis B.V. uses the opt-in procedure: the user will not receive a newsletter until he has subscribed to it. If a user does not wish or no longer wishes to receive the newsletter about Hotel Haarhuis B.V., he can indicate this at all times by unsubscribing via the website, by means of the link at the bottom of the mail in question or via info@hotelhaarhuis.nl, info@perron5arnhem.nl of info@100jaarhaarhuis.nl.

Data processing

Any personal details provided and the automatically collected data will never be made available to third parties (purchase, hire, sharing) without the user’s prior consent, unless Hotel Haarhuis B.V. is obliged to do so under a statutory provision or order, or when Hotel Haarhuis B.V. is involved in a business merger and/or takeover. In that case, the user will be informed accordingly in good time, unless it concerns anonymous data. Your details can be made available without your consent to parties engaged by Hotel Haarhuis B.V. for the execution of its service provision. In those instances, your details will only be used for the purpose for which you made them available. Hotel Haarhuis B.V. is obliged to take all reasonable measures to safeguard privacy to the greatest possible extent and to ensure in that case that the personal data it holds is appropriately protected. When third parties are engaged, these parties in their turn need to have taken demonstrable appropriate measures and guarantee secrecy.

Personal Data Protection Act

The Personal Data Protection Act provides for the protection of civilian privacy. Hotel Haarhuis B.V. honours this act and will only act in line with the provisions in that act. If the user wants to have his personal details removed or adjusted or when the user wants to consult the personal details that have been registered, he can submit an appropriate written request to the address shown at the bottom of this page or to info@hotelhaarhuis.nl.

Google Analytics

Hotel Haarhuis B.V. likes to know how its website is used, enabling it to set up the website in the best possible way on the basis of that information. That is why it uses Google Analytics. This means that the website installs Google cookies. The information obtained via these cookies is analysed by Google in the most anonymous way possible. The user’s IP address is never used for this, which means the information can never be traced back to a person. Google stores the collected information on American servers, which are protected in accordance with the EU-US Privacy Shield principles. Google will never share the collected information with third parties (not connected to Google), unless it is obliged to do so pursuant to a statutory obligation.

Social media

Hotel Haarhuis B.V. uses various social media channels such as Twitter, Instagram, LinkedIn, Pinterest, YouTube and Facebook. These various social media channels often also use cookies. Please read the privacy statements of these social media channels in order to find out how they deal with the data they collect. Most social media channels used by Hotel Haarhuis B.V. will comply with the EU-US Privacy Shield principles. When a user follows Hotel Haarhuis B.V. or communicates with or about Hotel Haarhuis B.V. via social media, Hotel Haarhuis B.V. processes certain details (profile information, the content posted and messages with regard to Hotel Haarhuis B.V., metadata stored on the platform), enabling Hotel Haarhuis B.V. to optimise the content of its social media activities to the greatest possible extent. This data will be processed in accordance with the provisions in this privacy statement. When you take part in a special offer or competition, Hotel Haarhuis B.V. may collect additional data, which you will be notified of on the occasion.

Re-marketing

Hotel Haarhuis B.V. uses re-marketing technologies. These technologies make it possible for persons who (by using the website of Hotel Haarhuis B.V. and/or by subscribing to the newsletter of Hotel Haarhuis B.V.) have already shown an interest in Hotel Haarhuis B.V. and/or one of its products and/or services to be contacted again via the websites of partners of Hotel Haarhuis B.V. This concerns a personalised personal advertisement/offer based on interest. This form is entirely automated and anonymous. Users may find such forms of re-marketing on social media channels such as Facebook, Twitter or Instagram.

Protection

Hotel Haarhuis B.V. endeavours to appropriately protect personal data, in line with the applicable statutory requirements and guidelines. The guidelines set out in this privacy policy will be observed. Only authorised personnel of Hotel Haarhuis B.V. who, by virtue of carrying out their jobs, need access will be given access to the registered personal data. The party responsible for dataprocessing within the meaning of the Personal Data Protection Act is Hotel Haarhuis B.V., Stationsplein 1, 6811 KG Arnhem.

Other

Any links to third-party websites/sources have been carefully selected. Nevertheless, Hotel Haarhuis B.V. cannot be held responsible and/or liable for the content of these websites and the way in which these websites process personal data. These third-party websites or sources are subject to the terms and conditions and privacy rules of these third parties.

Hotel Haarhuis B.V. reserves the right to make changes to its privacy policy. Hotel Haarhuis B.V. therefore recommends consulting this privacy policy on a regular basis. This privacy statement was last changed on May 20, 2018.

In the case of questions and/or comments with regard to privacy, please contact Hotel Haarhuis B.V. via the contact details given below:

Hotel Haarhuis B.V.
Stationsplein 1
6811 KG Arnhem
+31 (0)26-4427441
info@hotelhaarhuis.nl